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Certified CarPro Product "Guru" & Senior Member
My only other suggestions would be to....
1. Shake it well and do a test spot to see how it works.
2. Tell the seller you are not happy and ask for a replacement or refund.
If you do a test spot, have you prepped the surface to ensure the product will bond with the paint?
I won’t ask who the seller is but this is why I will buy my Car Pro items from Sky’s the Limit. The customer service is top notch and a bit more quality control.
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Administrator
Originally Posted by
bubbasan
Saw one post that says this is normal but from lookin at he amount of solids that have precipitated I can’t believe that the solution is anything but swamp colored water.
Hey Bubbasan. there are currently a lot of hydrolite bottles out and about that have this floating white film towards the top. not sure how bad your bottle is but we haven't had any issues with the bottles performing any different. I know the color changes somewhat frequently from batch to batch. We realize you got the bottle off from amazon, but if you want to send us an email at service@carpro-us.com with some pics and an explanation we will see what we can do to help you out if the amazon seller doesn't fix your issue.
Best regards,
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Administrator
We haven't had any bottles of the concentrate hydro2 look like that. from the previous photos posted, it looks almost like a diluted cloudy version of the product.
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Originally Posted by
Sky's the Limit Car Care
Hey Bubbasan. there are currently a lot of hydrolite bottles out and about that have this floating white film towards the top. not sure how bad your bottle is but we haven't had any issues with the bottles performing any different. I know the color changes somewhat frequently from batch to batch. We realize you got the bottle off from amazon, but if you want to send us an email at
service@carpro-us.com with some pics and an explanation we will see what we can do to help you out if the amazon seller doesn't fix your issue.
Best regards,
Now that's customer service at it's best.
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Thanks so much guys. I did a deep clean on my wheels and coated with the chunky hydro2 lite. Well it appears to be performing. I did contact the amazon seller and no word bac yet. I apologize. I thought this was the official CarPro boards.
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Certified CarPro Product "Guru" & Senior Member
How about some pics of your ride??
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Senior Member
Originally Posted by
bubbasan
Thanks so much guys. I did a deep clean on my wheels and coated with the chunky hydro2 lite. Well it appears to be performing. I did contact the amazon seller and no word bac yet. I apologize. I thought this was the official CarPro boards.
You are right, this is the Official CarPro Forum
The Devil is in the Details.