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Thread: Thank you CarPro US/Skys the Limit

  1. #1
    Senior Member The Guz's Avatar
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    Thank you CarPro US/Skys the Limit

    I just want to mention what great customer service CarPro US offers. I recently placed an order and in that order I purchased a quantity of one 5" flash pad. Well I did not read the description that clearly so when I got it, it was a tad small to fit on the Rupes LHR15 MKII backing plate.

    I sent an email to customer service asking if I could exchange the pad. Come Monday morning I was greeted with a message stating that I will be getting a 6" flash pad without the need to send out the incorrect pad I ordered.

    A big thanks to the customer service team for that offer.

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  3. #2
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    Quote Originally Posted by The Guz View Post
    I just want to mention what great customer service CarPro US offers. I recently placed an order and in that order I purchased a quantity of one 5" flash pad. Well I did not read the description that clearly so when I got it, it was a tad small to fit on the Rupes LHR15 MKII backing plate.

    I sent an email to customer service asking if I could exchange the pad. Come Monday morning I was greeted with a message stating that I will be getting a 6" flash pad without the need to send out the incorrect pad I ordered.

    A big thanks to the customer service team for that offer.
    I was in retail for 45+ years and can honestly say Corey and his team excel in customer service at it's best.

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  5. #3
    Certified CarPro Product "Guru" & Senior Member fdresq4's Avatar
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    Quote Originally Posted by dman68 View Post
    I was in retail for 45+ years and can honestly say Corey and his team excel in customer service at it's best.
    45+ years...WOW!!!!! You’re still alive to talk about it...LOL!!
    Steve



    It's a Ruff life!

    https://m.petfinder.com/ <<<<<<<<<<Save a homeless friend

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  7. #4
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    Quote Originally Posted by fdresq4 View Post
    45+ years...WOW!!!!! You’re still alive to talk about it...LOL!!
    Yep, but I should have typed 43+. Anyhoo, after a stint in the Army and an unforgettable tour in Vietnam, I actually think the years in retail did more harm than the military.

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  9. #5
    Certified CarPro Product "Guru" & Senior Member fdresq4's Avatar
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    Thank you for your service!! I believe it. Retail....
    Steve



    It's a Ruff life!

    https://m.petfinder.com/ <<<<<<<<<<Save a homeless friend

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  11. #6
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    Quote Originally Posted by fdresq4 View Post
    Thank you for your service!! I believe it. Retail....
    Thank you sir!! It is most important that we all support our troops no matter what we may think of the rest of the government.

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